Help with EyeMsg

Support

Need help connecting or using the app? Email support.

Getting connected

Turn on your compatible headband, enable Bluetooth, allow the app's Bluetooth permission, and select the headband in the app.

Having trouble?

Check the battery, keep the headband nearby, and make sure another app is not connected to it. Reconnect if the graph stops. Check sensor contact and adjust detection settings if signals are inconsistent.

When contacting support, describe the issue and include your app version and device model. Only share information you are comfortable sending.